PSN outage ends: PlayStation Network recovers from major issues

[PSN ™ Disaster Recovery Information] This failure has been recovered. We sincerely apologize for the inconvenience caused to our customers.

Guess not! The PlayStation service is back up, but official PlayStation social media accounts have yet to acknowledge that there even was an issue. Problems? What problems? The Ask PlayStation Twitter feed (“Official PlayStation Support for English, Spanish, and Portuguese for the Americas”) hasn’t updated in 17 hours, for example, and the Facebook page is similarly chipper and upbeat. Sigh. So much for transparency.

Back in business

We just checked the PlayStation Store and were able to download a game from it, so that appears (as per PlayStation’s server status update) to be working again. We’ve also found online multiplayer games appear to be up and running again, at least for us.

Currently, PlayStation Now seems to be the only service still affected.

PlayStation Now still down but other services are back

According to Sony’s status checker, most of its services are now back online, with only PlayStation Now showing up as still affected.

The report says that “You might have difficulty streaming PlayStation Now games” and that Sony is “working to resolve the issue as soon as possible.” That was last updated at 13:41 GMT. So it’s been impacted for nearly 3 hours at this point, a significant outage.

Meanwhile, over on Twitter, players are still reporting that they are unable to play their games. 

Meanwhile, Sony’s official Ask PlayStation Twitter account still isn’t acknowledging the fault in a direct tweet, only in replies to people complaining.

Not acknowledging issues on Twitter

The AskPlayStation Twitter account is now responding to questions from players, but rather than acknowledging issues the account is asking those with PS Plus issues whether they’re using the same account where they made the purchase (and directing them to their restore licenses guide) and asking those who can’t access online games whether they are seeing specific error codes. 

It’s odd, considering the PlayStation Network Server Status acknowledges issues with PSN and online play.

Some PlayStation games affected by the outage

Here are some of the PlayStation games we know are being affected by the current PSN outage:

• Dead by Daylight
• FIFA 22
• Destiny 2
• Call of Duty: Vanguard
• Elden Ring
• Final Fantasy 14 Online
• Fallout 76
• Hell Let Loose
• GTA Online
• Overwatch
• Red Dead Online

Team 17 acknowledges issues

Team 17 has acknowledged the PlayStation Network outage. Like Ubisoft and Bethesda, the publisher has pointed players towards the PSN Server Status site.

Don’t extend your PS Plus right now

If you’ve previously bought PlayStation Plus and are being told it’s expired (or about to expire) when you know you’ve still got time left, don’t extend it now. Some PS Plus subscribers are reporting issues with this and it’s likely your PS Plus will be reinstated once Sony fixes its PSN issues.

PlayStation Japan addresses outage

The official PlayStation Japan Twitter account has acknowledged the outage, saying  PSN (including the PlayStation Store) “may not be available at this time” but that it is “conducting an investigation and restoration work”.