A True Teenage Horror Story

Hidden from the bustle of Jamaica Avenue, down a winding flight of stairs, the shop looked like a mausoleum, with stacks of busted PS2s, OG Xboxes, and GameCubes lining the walls. That small store in the Jamaica Colosseum Mall was the same place I’d once purchased Splinter Cell on PS2, Doom 3 for Xbox, and the Halo 2 Multiplayer Map Pack, among many others. But the dead consoles served as a jarring reminder that as vivid as the worlds those boxes produced could feel, sooner or later our machines of dreams would cease to function.

Back in late 2005, standing on the cusp of a new console generation, I understood intellectually that, over time, some of the new, cutting-edge Xbox 360s and not-yet-released PlayStation 3s would die someday. Maybe after another decade that shop would be filled with hourglass-shaped white monoliths and glossy black Foreman grills. But not just yet. It was the beginning of a new era, after all.

Back then, my teenage social circle was busy bickering over silly console wars, arguing in fast-food restaurants over whether or not Killzone 2’s 2005 E3 demo was real, or our PlayStation friends’ assurances that once we saw the next-gen SOCOM, we’d leave Halo and Xbox forever. But we all agreed on one thing: We were all psyched for the wild new possibilities these new machines promised. HD graphics, better custom music playlists, a conclusion (finally!) to Halo 2, and the promise of true next-gen experiences like Gears of War. What a time to be alive.

And in an era of expensive texting plans and limited social media, the new HD consoles’ online functionality would soon mark a shift in our social lives. In fact, that was the very reason many of us sought out broadband internet. United online, our circle would surely stay as bright as the flashy rings on the Xbox 360 itself.

We all saved up enough from whatever random jobs we had at the time to buy 360s and fulfill the escapist desire that beckoned us after last period let out. Our afternoons were filled with round after round of Halo 2 (eventually Halo 3), trash talking, arguing over whether Korn was better off without Head, figuring out how to best apply Gears of War cover tactics to Halo, convincing someone to give Lost Planet a try, ordering Chinese takeout (leaving one friend in particular stuck with the bill. We’re good now, right?), trading burned Incubus and HIM discographies to rip to our 360 hard drives, blasting Lamb of God’s Sacrament, and saying things like, “oh my god, have you seen this Mass Effect game coming out?” “Oblivion looks nuts!” and “Would you kindly die so I can take your sniper rifle?” Single-player or multi, gaming never felt more exciting or promising.

But in between the hollering over killing sprees and chainsawing aliens, talk occasionally turned to the rumors surfacing on forums about Xbox 360s suddenly failing. It always went the same way: a black screen, a bunch of red lights around the power button, and silence. Soon this failure had a name: The Red Ring of Death, or RRoD for short. I started out a skeptic and soon became a denier. “It can’t happen to us,” I thought. We were all relying on the 360 to stay in touch and game together as we drifted toward adulthood. It couldn’t happen to us.

The apparent cause always varied: different people playing different games for different periods of time. Eventually it seemed like the only thing these stories had in common was that three-quarters of the power button lit up red like a stoplight. Surely, I thought, folks just needed to take better care of their machines. It didn’t feel right. It didn’t make sense. It wasn’t the 360’s time to start dying. We all thought it was still in its best day. In our best days even.

We thought wrong.

The first among us who fell victim had it the worst. Over the course of a few years, one friend in particular would go through four Xbox 360s. By then, our social circle was in panic mode. We tried to become experts on which models shipped when, trying to glue together the internet anecdotes with what we were hearing from victims we personally knew. Which 360s were most susceptible? Were launch models okay? The Halo 3 edition? The Elite? Does horizontal or vertical orientation matter? The panic of losing our machines made it hard to be sure. But it wasn’t just about missing out on Halo nights. The 360 had become central to how we socialized.

We all started to physically drift apart after high school. Sure, MySpace was a thing, but it was Xbox Live that really kept our social circle intact. That’s where we not only gamed, but also talked about music, movies, life. All of it. Live became somewhat of a digital safe space as we faced the challenges of becoming adults.

But the red rings followed us online….